Case Studies
Scaling for Success: The Clinical Skills and Green Gorilla Apps Partnership
Overview of the situation
As of February 2025, we at Clinical Skills have been working with Green Gorilla Apps (GGA) for more than four years on developing a new web application for our clients, who are primarily in the NHS and further education sector.
The problem you faced
Our existing website, built in Drupal, was reaching the end of its useful life. It was no longer fit for purpose, and we knew that to continue supporting our clients effectively, we needed to take a radically different approach to the next iteration of our product.
What caused the problem
The platform’s ageing technology was limiting our ability to innovate and provide the best user experience. Additionally, as our business evolved, we required a more scalable and robust system that could adapt to our future needs. We initially explored working with a different web development company, but they quickly recognised that our project’s complexity was beyond their expertise. Instead, they recommended Green Gorilla Apps as a highly capable and experienced team for the job.
Impact of the problem
The limitations of our outdated platform meant we were struggling to deliver new features and improvements. This created inefficiencies for both our team and our clients, affecting user satisfaction and increasing operational challenges. Without a new solution, we risked falling behind in an industry that relies on seamless digital experiences.
Cost of the opportunity
While migrating to a new system required a significant investment of time and resources, the cost of inaction would have been far greater. Delaying the project would have meant increasing maintenance costs, a decline in user experience, and potential client dissatisfaction. We knew that transitioning to a modern platform was essential for long-term growth and sustainability.
The plan Green Gorilla Apps proposed
Paul Rhodes and the team at GGA recommended building our new platform using Ruby on Rails, a technology that offered the stability, flexibility, and scalability we needed. From the outset, they provided complete transparency about the challenges ahead and how they could be addressed. Their approach ensured clear communication, efficient problem-solving, and realistic timeframes for development. Crucially, GGA’s UK-based development team provided essential continuity, eliminating the risks associated with outsourcing work overseas.
Results that followed
Despite the complexity of the project, we felt in good hands throughout the entire process. GGA’s responsiveness, technical expertise, and ability to explain complex issues in simple terms made a huge difference.
We successfully launched our new web application in summer 2024, with all clients transferred to the new platform by late 2024. As with any major launch, challenges arose, but GGA went above and beyond to ensure a smooth transition. They understood the urgency of fixing any issues quickly and helped us prioritise tasks effectively.
If you are looking for a web development partner for your next project, we highly recommend reaching out to GGA. A call with Paul could be the first step towards a successful digital transformation.
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